Pleasure & Leisure Corporation LTD regards the privacy of personal information and data as a very important issue.

This privacy policy sets out how Pleasure & Leisure Corporation LTD collects, stores and uses information / data about you when you interact with our company.

Who we process information / data about:
We process personal information about:

• Prospective employees
• Employees
• Customers
• Enquirers
• Complainants
• Suppliers and Service Providers
• Visitors to our venues

Types Of Information Processed:

You provide us with information by corresponding with us by post, email, phone or in person. This information may include:

• Your personal details
• Contact details
• Payment Information
• CCTV Footage
• Image Capture to promote the business and assist administration

Purpose and lawful basis for processing information:

We process this information to fulfil contractual obligations and on the basis of consent and legitimate interests.

Processing based on a contractual obligations:

If you agree, we may process your personal details and payment information to fulfil sales and services you have requested and to contact you regarding any complaints or enquiries you have made. The details we may process for this purpose may include your name, job title, address, phone numbers, email addresses and bank or credit card details.

Processing based on consent:

If you agree, we may process your contact details to send you updates about new services and special offers we think maybe of interest to you.

Processing based on legitimate interest:

We process your contact details and other personal information to select, recruit and employ staff required to run our businesses and to provide a good health and safety policy and procedure.
We use CCTV systems to maintain the security of our premises and for preventing and investigating crime.
We process the source of enquiries to analyse the effectiveness of marketing campaigns.

Who the information may be shared with:

We sometimes need to share the personal information we process with other organisations. Where this is necessary, we comply with all aspects of the General Data Protection Regulations (GDPR). We only share our to the extent necessary to fulfil any contracts we enter into with you, where required by law, or to enforce our legal rights. If you give consent to receive service updates and special offers, we may supply personal data to marketing agencies, who will only process the data on our instruction.
We do not sell personal information to third parties.
We will not transfer your personal information outside of the European Economic Area

Retention Period:

We will not retain information longer than is necessary to fulfil the legitimate purpose for which it was collected, or as required by applicable laws or regulations, or to enforce our legal rights.
We will retain your information for as long as needed to provide you with our services and products. We will retain information relating to financial and accounting records for 6 years to comply with HMRC requirements.

Your Rights:

The General Data Protection Regulations give you certain rights, and below is a summary of these rights. To apply any of your rights, please contact us using the details below.

Upon request, we will provide you with the information about whether we hold or process any of your personal information. Where we do, you have the right to access this information.

If any data we hold regarding you is incorrect, you may request a correction at any time. We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so.

If your data changes, then you are responsible for notifying us of those changes.
You also have the right to request that we restrict processing or delete any or all of the personal information / data we hold on you at any time. The only reason we would delete any personal information is if this result in us being in breach of any legal or regulatory obligations.

For processing relying on consent, you have the right to withdraw your consent at any time. This would have an immediate effect, but does not affect any processing that has taken place prior to your request.

You also have the right that we transmit any or all data we hold regarding you to a third party in a commonly used electronic format.

If you any reason you consider that our processing of your data infringes data processing laws, you have the right to complain to a supervisory authority. This authority in the UK is the Information Commissioner’s Office (ico.org.uk)

Changes to our privacy policy:

Our privacy policy is kept under regular review and was last updated on 16th May 2018.

Please contact us if you have any questions regarding our privacy policy or the information we process about you by one of the following methods:

By post: Pleasure & Leisure Corporation LTD, Pleasure Beach, South Beach Parade, Great Yarmouth, Norfolk, NR30 3EH

By email: admin@pleasure-beach.co.uk

By phone: 01493 844585