A discounted wristband for eligible customers is available at the Sales and Information Kiosk by the main entrance. You will be asked to provide proof of eligibility to receive a discounted wristband. Please note that discounted wristbands are not available to pre-purchase online.
Acceptable forms of proof for Disability include:
- Disability Living Allowance (DLA)
- Personal Independence Payment (PIP- Identification required)
- Blue Badge (photo ID required)
- Signed letter from GP (photo ID required)
- Access Card
Less able guests are given every possible assistance by our staff. There is ample room for wheelchairs and easy access to eating facilities, rides and attractions. Unfortunately, we do not have the facilities to hire out wheelchairs or pushchairs. We apologise for any inconvenience this may cause.
Accessible toilets can be found at the following locations:
- Next to the Pleasure Beach Inn
- Behind the Haunted Hotel attraction
- Opposite the main entrance by our Sales and Information Kiosk
A Radar key is required for access and a key can be borrowed (for a £5.00 deposit) from either the Food Court, the Pleasure Beach Inn, Customer Information point and our Sales and Information kiosk.
Please note: There are no accessible toilet facilities available at the Bonanza toilets.
BALPPA Statement on public safety for disabled people
Members of the British Association of Leisure Parks, Piers and Attractions (BALPPA) welcome visits by disabled people and will do all that is possible to ensure a safe and pleasurable stay. However, certain rides/attractions in our parks can be physically demanding and vigorous. We therefore reserve the right to refuse admission to certain rides/attractions should we feel there is a danger to a particular individual or individuals for whatever reason. We have been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination.
We hope that you understand and accept the decisions made in the interest of your safety.